Consumer Reports has pulled its "Recommended" status from the Ford Edge and Lincoln MKX crossovers because the new MyTouch telematics system is "unwieldy, difficult to use and requires drivers to take their eyes off the road.
More than one Detroit insider had said this day was coming, that Ford boss Allan Mulally's one weak spot was his belief, forged in his days of running Boeing, that complex onboard electronics are a good thing. What those insiders say Mulally doesn't get is that there are at least two people at the controls of a jumbo jet, auto-pilot is always an option and air traffic control has your back...none of which apply on the road.
Full story from The Detroit News.
